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Frequently Asked Questions

Questions

1. What do I need to install the Toolbox?

2. What is a USER folder? What is it used for?

3. The InterBase service has insufficient rights

4. Can I access an InterBase database from a network drive?

5. How do I have to format a text file so that it can be used to store user lists of chemicals for the Toolbox?

6. I get a 'Failed to get procedure address' error message. How do I fix this?



Answers

1. What do I need to install the Toolbox?

The Toolbox requires Microsoft Windows 2000, XP or Vista. It needs a PC with a processor running at 2GHz or faster, 3GB of hard disc space for storage and 1 GB(2GB for Vista) of RAM to operate. Administrative rights are also required during installation. However, once installed, normal user rights will be sufficient for running the application.

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2. What is a USER folder? What is it used for?

The USER folder is used across the Toolbox for:

These features rely on a USER folder being present so the Toobox would not function without a USER folder.


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3. The InterBase service has insufficient rights

The OECD Toolbox has a number of databases that come with the installation package that use the InterBase RDBMS. In order for them to work InterBase server needs to be operational and have access to the database files.

It is possible that the InterBase service runs in a security context that does not allow it access to the database otherwise available to the currently logged in user. In this case you may get one of the following errors:

One way of solving that is to assure that the security context, that the InterBase service runs on, has the necessary access permissions for reading and writing to the database file.

Another work-around is to start the InterBase server in the same security context as your user. Assuming that you have full control over the DB files, so would the InterBase Server. To do that you need to

1) Start the InterBase Server Manager located under Start Menu->Programs->InterBase 6 Open Edition - 6.0.2.0.
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2) Uncheck the "Run InterBase server as a service on Windows NT" checkbox.
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4. Can I access an InterBase database from a network drive?

The InterBase server can only access databases on the local machine. If you try to open a database located on a network drive you would receive the following message:

Cannot establish connection to [FILENAME] cannot attach to password database

There is no fix for this issue in the current version of the Toolbox, so in order to open the database you would need to move the ODB file to one of your local drives and edit the corresponding Config file's DBName row to point to the new database file's position.


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5. How do I have to format a text file so that it can be used to store user lists of chemicals for the Toolbox?

Toolbox can read '*.smi' files (tab delimited text files) in two formats:


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6. I get a 'Failed to get procedure address' error message. How do I fix this?

The Toolbox needs a Java Virtual Machine to run some of its profilers. This message presents itself when the Java Virtual Machine (JVM) installed on the computer is an old version. Please install the version distributed with the Toolbox package - 'Java(TM) 6 Update 10' from Sun Microsystems, Inc


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